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Leust, Keith & Desai, Sam (2009). IT Transformation at Motorola. Chicago, IL. ITBusinessEdge.com and the Business Architects Association Institute. pp. 11.
Abstract: The economic challenges of the first decade of the 21st century have required organizations to cut costs, and fundamentally rethink and transform how they do business. This has affected companies of all sizes, and those which are publicly traded are under even more scrutiny to
deliver improved cost management which directly impacts margin and earnings.
The IT organization within Motorola recognized this challenge and embarked on a three year program which dramatically changed how IT services and processes were delivered, while fundamentally changing the cost model. Underlying the transformation were the principles and approach inherent in Business Architecture. Using this holistic approach IT moved from being a
cost burden to a strategic capability for Motorola. The journey was not without its challenges, but in the end tremendous business results were realized.
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