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Jack Hilty and Cathy Brunsting "Business Analyst to Business Architect: To Infinity... and Beyond! Chicago, IL. SentientPoint, Inc. (2010) pp.12.
Introduction: In order to survive in the current, competitive business environment, organizations need to eke out the greatest efficiencies possible from their operations, all the while improving their responsiveness to their customers’ needs and other changing market dynamics.
As technological advances and globalization have become major impacting factors in recent years, some practitioners have responded with a move toward developing a deep knowledge and expertise in specific areas, becoming ?specialists? in their fields. A specialist’s intimate detailed understanding and proficiency with tools of the trade are instrumental in achieving a competitive advantage in the marketplace...
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